Frequently Asked Questions
Everything you need to know about your G59 Records order, shipping, and merchandise.
How long will it take for my order to ship?
Standard processing time is 7-14 business days. During high-volume drop periods, processing may take up to 3-4 weeks. Once shipped, you will receive a tracking number via email.
Do you ship internationally?
Yes, we ship worldwide. Please note that international customers are responsible for any customs fees, duties, or taxes imposed by their country upon delivery.
What is your return and exchange policy?
All sales are final. Due to the limited nature of our releases, we do not offer returns or exchanges unless the item arrives damaged or the incorrect item was shipped.
How should I care for my G59 apparel?
To preserve the quality of the prints and fabric, we recommend washing garments inside out in cold water and hanging them to dry. Avoid ironing directly on graphic designs.
Can I change my shipping address after placing an order?
Address changes can only be made within 24 hours of purchase. Please contact our support team immediately with your order number to request an update.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.